frequently asked
questions
What services does Hubble provide as a creative design agency?
We deliver a full spectrum of design services, including brand identity, custom websites, presentation decks, print collateral, social media assets, and ongoing design support.
Do you only create websites or do you handle complete branding projects?
We do both. While we design and build bespoke websites, our speciality is brand strategy and identity; logos, colour palettes, typography, and messaging, so your website and all marketing materials work together as one cohesive brand.
Can you redesign our existing brand instead of starting from scratch?
Yes. Whether you need a full rebrand or a brand refresh, we evaluate your current identity, audience, and goals to create a modern, consistent look and feel without losing what makes your business unique.
What industries do you work with?
Our clients span technology, lifestyle, professional services, and non-profit sectors. We focus on understanding your audience rather than limiting ourselves to one niche.
Do you provide copywriting or just design?
We can collaborate with your team or provide professional copywriting to ensure your messaging matches the visual design and speaks clearly to your audience.
How long does a typical branding or website project take?
Branding projects usually run 4–6 weeks, while website projects range from 8–12 weeks depending on complexity and content requirements.
Will my new website be easy to update?
Absolutely. We build on user-friendly platforms and provide training so you can manage text, images, and content without needing a developer.
Can you design pitch or investor decks?
Yes. We specialise in creating powerful, on-brand presentation decks for investors, conferences, or internal teams, ensuring your message is clear and visually compelling.
Do you work with international clients?
We collaborate with clients across the UK and worldwide through virtual workshops and remote project management tools.
How do we start a project with Hubble?
Simply fill out our enquiry form or book a discovery call. We’ll review your goals, provide a proposal, and set clear timelines for your project.
Can you manage a multi-stakeholder approval process?
Yes. We’re experienced in projects that involve marketing teams, executive leadership, and external partners. We provide clear timelines, shared project dashboards, and regular check-ins to keep every stakeholder aligned.
How do you ensure brand consistency across different departments or regions?
We create a detailed brand guidelines, including; logos, typography, colours, and usage rules where applicable. We can also offer templates for presentations and digital assets so your teams can apply the brand consistently worldwide.
Do you offer ongoing design support after launch?
Absolutely. Many mid-sized companies choose a retainer package for continuous updates, campaign creative, and quick-turn design needs without hiring a full internal design team.
Can you integrate our new website with existing systems such as CRM, marketing automation, or analytics platforms?
Yes. We regularly connect websites to tools like HubSpot, Salesforce, Mailchimp, and Google Analytics, ensuring your digital ecosystem works seamlessly.
How do you handle large content migrations for an established website?
Our process includes a full content audit, URL mapping, SEO preservation, and automated migration scripts where possible to minimise downtime and protect search rankings.
Do you work under NDAs or with sensitive information?
Yes. We frequently sign NDAs and have secure protocols for handling confidential brand or product information.
What does project pricing look like for a medium-sized business?
We scope each project individually, providing transparent, itemised proposals. For ongoing work, we can structure retainers or phased billing to fit budgeting cycles.
How do you measure the success of a new brand or website?
We define key performance indicators, such as engagement metrics, lead conversions, and brand-awareness benchmarks both before we start, and provide post-launch analytics reporting.
Can you train our internal team to maintain the brand and website?
Yes. We run hands-on workshops or provide documentation and video tutorials so your marketing or content teams can confidently manage updates.
Do you collaborate with our in-house marketing or IT department?
We often work alongside internal teams, acting as an external design partner while respecting your existing processes, tools, and schedules.